Platform-Specific Features

Hubble Desktop version 25.4.1 introduces enhanced capabilities exclusively available to Hubble Platform users. These features leverage cloud-based services and integrated content to streamline workflows and improve productivity within the Hubble environment.

Note: The features described in this section require Platform authentication and are not available in Standard version installations. Administrators should ensure that users have the appropriate Platform license type and permissions to access these features.

This section covers:

Order to Cash Content Packs: Pre-built reporting templates for streamlined business insights
Lineo AI Assistant: Intelligent, context-aware documentation and support assistance

Both features are automatically available to eligible Hubble Platform users after installation and authentication, requiring minimal configuration to begin use.

Order to Cash Content Packs

Overview

Hubble Desktop version 25.4.1 includes integrated Order to Cash content packs, providing immediate access to pre-built, ready-to-use reports directly within the platform. This integration enables faster business insights and significantly reduces manual reporting effort, allowing access to comprehensive Order to Cash reporting capabilities with minimal setup time.

The content packs contain pre-configured reports that cover key Order to Cash business processes, eliminating the need to build reports from scratch.

Availability

Order to Cash content packs are available exclusively for Platform version users in Hubble Desktop version 25.4.1 and later. These content packs are automatically installed with the Desktop application and become accessible after the first Platform login.

Accessing Content Packs

To access the Order to Cash content packs:

Log in to Hubble Desktop as a Platform user following the authentication process described in the previous section.
Navigate to the Documents section in the Hubble Administrator tool.
Locate the Order to Cash Content Packs folder in the documents tree.
Expand the folder to view the available pre-built reports.

The content packs are automatically imported during the first login after installation, making them immediately available for use.

Working with Content Pack Reports

Content pack reports are designed to be ready-to-use but can be customized according to specific business requirements.

Reports within the content packs can be run immediately without additional configuration.
To preserve the original pre-built reports, modifications must be saved as new copies.
When attempting to update an existing content pack report, the system prompts to create a new copy, keeping the original report unchanged.
Custom copies can be saved to different folders outside the content pack structure.

Content Pack Permissions

Order to Cash content packs have specific permission settings:

By default, content pack folders have restricted permissions to preserve report integrity.
Users can view and run reports within the content packs according to their assigned roles.
Modification of original content pack reports is restricted; users must create copies for customization.
Administrative permissions are required to manage content pack folder settings.

Important Notes

When working with Order to Cash content packs:

Content packs are automatically updated during major version upgrades to ensure access to the latest report templates.
Renaming or moving content pack folders is not recommended, as this may affect automatic updates and report references.
Custom reports created from content pack templates remain independent and are not affected by content pack updates.
Content packs require Platform authentication and are not available in Standard version installations.

Lineos AI Assistant in Hubble Desktop

The Lineos AI Assistant provides intelligent, context-aware help within Hubble Desktop. This AI-powered tool answers questions, provides documentation references, and assists with common tasks without requiring navigation away from the current workspace.

Prerequisites

Before using the Lineos AI Assistant, ensure the following requirements are met:

Hubble Desktop version 25.4.1 or later is installed
Platform version license is active
Network connectivity is available for AI Assistant communication

Accessing the Lineos AI Assistant

To open the Lineos AI Assistant:

Locate the Ribbon at the top of the Hubble Desktop interface.
Click the Lineos icon in the Ribbon toolbar.
The AI Assistant panel opens as a non-blocking dialog or side panel.

The assistant remains accessible while performing other operations within Hubble Desktop, including report execution and data analysis.

Using the Lineos AI Assistant

Once the assistant panel is open:

Enter a question or query in the text input field. Examples include:
- "How to create a chart?"
- "What are the steps to configure a data source?"
- "How to export a report to PDF?"
Press Enter.
The assistant displays relevant answers and documentation links.
Click on provided links to access detailed documentation or related resources.

Working with Multiple Operations

The Lineos AI Assistant supports parallel operations:

Reports continue to run while queries are processed.
Multiple queries can be submitted sequentially without interrupting active tasks.
The assistant panel can remain open while navigating through different sections of Hubble Desktop.

Interface Notes

The Lineos AI Assistant interface maintains consistency with the Hubble Web version:

Colors, fonts, and spacing match the established design system
Responses appear in a clear, readable format
Links and references are displayed prominently for easy access

Best Practices

To maximize effectiveness when using the AI Assistant:

Frame questions clearly and specifically for more accurate responses.
Review provided documentation links for comprehensive information.
Use the assistant for quick reference while working on complex tasks.
Keep the assistant panel open during extended work sessions for immediate access to help.